1. Controller of the processing
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), we inform you that the controller of your personal data is:
- Name: VAIC MOBILITY SL
- Tax ID: B65956567
- Registered office: Plaça Lluís Millet, 13, 08172 Sant Cugat del Vallès (Barcelona)
- Email: administracio@vaicmobility.com
- Website: www.vaicmobility.com
2. What data do we collect
Depending on your interaction with our website, we may collect the following categories of personal data:
- Identification data: name and surnames.
- Contact data: email address, phone number.
- Browsing data: IP address, browser type, operating system, pages visited, and browsing time (through cookies, if you have given your consent).
- Data that you yourself provide to us through contact forms or information requests.
We do not process special categories of data (health data, racial origin, religious beliefs, etc.).
3. For what purpose do we process your data
| Purpose | Legal basis | Retention period |
|---|---|---|
| To attend to your inquiries and/or requests | Consent (Art. 6.1.a GDPR) | Until the inquiry is resolved or consent is revoked |
| Sending commercial communications (if you have requested it) | Consent (Art. 6.1.a GDPR) | Until consent is revoked |
| Management of analytical and/or marketing cookies | Consent (Art. 6.1.a GDPR) | As long as the consent granted is maintained |
| Compliance with legal obligations | Legal obligation (Art. 6.1.c GDPR) | As long as required by applicable regulations |
4. Legitimation for processing
The legal basis for processing your data is, in each case:
- Your express consent, freely, specifically, informedly, and unequivocally given at the time you provide us with your data.
- Compliance with a legal obligation applicable to VAIC MOBILITY SL.
You may withdraw your consent at any time, without affecting the lawfulness of the processing carried out before the withdrawal.
5. Data retention
Your personal data will be retained for the time strictly necessary for the purpose for which they were collected, and in any case for the legally required periods. Once the purpose is fulfilled, the data will be blocked and subsequently deleted in accordance with applicable regulations.
6. Recipients and data assignments
VAIC MOBILITY SL will not assign your personal data to third parties, except when:
- There is a legal obligation that requires it.
- It is necessary for the provision of the requested service, within the framework of duly formalized processing orders (e.g., web hosting service providers, email platforms).
All providers with access to personal data are contractually obliged to process them in accordance with the GDPR.
No international data transfers are foreseen outside the European Economic Area. In the event that it becomes necessary in the future, we will inform you in advance and appropriate guarantees required by the GDPR will be adopted.
7. Automated decisions and profiling
VAIC MOBILITY SL does not make automated decisions or profiling that have legal effects or significantly affect you.
8. Data Subject Rights
At any time, you can exercise the rights recognized by the GDPR and LOPDGDD:
- Access: Obtain confirmation as to whether we are processing your data and access it.
- Rectification: Request the correction of inaccurate or incomplete data.
- Erasure (“right to be forgotten”): Request the deletion of your data when it is no longer necessary for the purpose for which it was collected, among other cases.
- Restriction of processing: Request the restriction of processing under certain circumstances.
- Portability: Receive your data in a structured, commonly used, and machine-readable format, and transmit it to another controller.
- Objection: Object to the processing of your data under certain circumstances.
- Withdrawal of consent: Withdraw the consent given at any time, without retroactive effect.
How to exercise your rights
You can exercise your rights by sending a written request, accompanied by a copy of your DNI or equivalent identification document, to:
- Postal address: Plaça Lluís Millet, 13, 08172 Sant Cugat del Vallès (Barcelona)
- Email: administracio@vaicmobility.com
We will respond within a maximum period of 1 month from the receipt of the request, extendable to 2 months in cases of complexity or high volume of requests, informing you beforehand of the extension and the reasons.
Right to lodge a complaint with the AEPD
If you believe that the processing of your data violates current regulations, you have the right to file a complaint with the competent supervisory authority:
Spanish Data Protection Agency (AEPD)
www.aepd.es | C/ Jorge Juan, 6, 28001 Madrid
9. Data Security
VAIC MOBILITY SL has adopted the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, processing, or unauthorized access, taking into account the state of technology, the nature of the data, and the risks to which they are exposed.
10. Cookies
Our website may use its own and third-party cookies. You can consult our Cookie Policy for detailed information on the types of cookies used, their purpose, and how to manage or disable them.
11. Updates to this Policy
VAIC MOBILITY SL reserves the right to modify this Privacy Policy to adapt it to legislative, jurisprudential, or business practice changes. In the event of substantial modifications, we will notify you clearly and visibly on the website. We recommend reviewing it periodically.
Last updated: April 2026